Your merchants need their money in two places. Now they can have it.
When a business accepts payments through your software, the money that comes in and the fees that go out don’t always belong in the same bank account.
A law firm may be required by regulation to deposit client funds into a trust account, while operating fees must come from a separate business account. A property management company might need rental income routed to one account and processing costs pulled from another. And Fortune 500 merchants running payments through your platform? Their treasury teams often mandate this kind of separation as standard practice.
Until now, most embedded payment providers haven’t made this easy, or even possible.
Forward’s new dual settlement account feature changes that. Your merchants can now link two bank accounts and designate which one receives deposits and which one is used for fees and adjustments.
Why This Matters for Software Platforms
If you’re a software company embedding payments into your product, your merchants’ needs are your needs. When a prospect in legal, property management, or travel can’t use your payments offering because it doesn’t support split settlement, that’s lost revenue for both of you.
Dual settlement accounts remove that barrier. Your merchants get the account structure their industry or business requires, and you get to serve more customers with your payments program.
Simple Concept, Complex Execution
Routing deposits to one account and fees to another sounds straightforward. In practice, it’s anything but.
Consider a refund: does it reduce the balance in the deposit account, or does it get deducted from the fee account? What about chargebacks? Adjustments? Each of these scenarios requires precise logic to keep merchant accounting clean and accurate.
Our team worked through every edge case to make sure the experience is seamless for your merchants and invisible to your team.
What This Says About Forward
Here’s the part that matters most for software platforms evaluating a payments partner: we built this feature from concept to production in weeks.
That’s possible because Forward owns its settlement technology end-to-end. We don’t rely on third-party infrastructure that requires months of coordination and approvals to make changes. Our customers needed custom settlement logic. So we built it.
If your current payments partner is running on aging infrastructure, a feature like this could take years or never arrive at all. That’s the difference between a platform built for flexibility and one held together by legacy systems.
Who Benefits Most
Dual settlement accounts are especially relevant for software platforms serving:
- Legal and practice management: where trust accounting regulations require separation of client funds and operating funds
- Property technology: where rental income and management fees must be kept distinct
- Travel and hospitality: where industry regulations govern how funds are held and disbursed
- Enterprise merchants: where corporate treasury policies require structured fund routing
See It in Action
If split settlement has been a blocker for your payments program, or if you’re tired of waiting on a provider that can’t keep up with your product roadmap, we’d love to show you how Forward is different.
