Most Recent Updated: May 18, 2023

DBD Ventures, LLC. ( “DBD,” “we” or “us”) is committed to protecting and respecting your privacy. We provide a service that allows businesses and platforms (“User”) to conduct and complete online payment transactions. This privacy policy (“policy”) describes how we collect, use, share, and protect Personal Data that is provided through the use of our products and services (“Service”). This policy does not apply to third-party websites, products, or services, even if you access such third-party websites, products or services through DBD’s website or service. Please consider the privacy policies of such third-parties carefully.

Policy Scope

This policy applies to the Personal Data that we collect from users of our Service, which does include personal data about an individual who uses the products and services of our users (“individual person”). Generally, we will not collect Personal Data directly from an individual person unless you visit or use our Service.

“Personal Data” is any information that identifies or can be reasonably used to identify an individual person, user, or a customer of a user and includes, but is not limited to: names, billing addresses, credit card numbers, CVC numbers, email addresses, dates of birth, government identifiers (e.g., social security numbers, tax number, or Employer Identification Number), users’ account credentials (such as a username and password), bank account information, telephone numbers, and postal addresses.

Personal Data does not include information that is de-identified or aggregated data, even when such data is derived from Personal Data.

Data Collection

We collect Personal Data when it is directly provided to us and automatically from our Service. Depending on how you interact with us will determine what type of information we collect.  Users of our Service will provide Personal Data to us as part of our business relationship with those users. Such Personal Data that users provide include data about an individual person or the user themselves. We may also collect information from a user in the course of our communications with a user or from an individual person, such as through email. Additionally, we may collect information that any person or business submits when they contact us. Such contact can include: via social media, in responding to a marketing or promotional communication, or through establishing a potential business relationship with us.  When a user or any other person visits our website, we collect information associated with that visit. Our website uses cookies. A cookie is a data file sent by our website to your web browser that will allow our website to recognize your browser or remember your information or settings.

We also utilize other technologies that may collect information when visiting our website. Information that may be collected from these technologies include browser and device data, such as an IP address or operating system.

Data Use

We use Personal Data as part of a business relationship with our users. When a user is completing a transaction by using our Service, we only use Personal Data as necessary to complete that transaction. We may contact a person who provided us with their Personal Data directly with marketing or promotional materials. In accordance with applicable law, you may opt-out of such communications at any time. We may also use Personal Data for advertising purposes. Our cookies may recognize a device that visited our website and may direct advertisements towards that device’s user.  In order to provide our Services, we will share Personal Data with trusted third parties. Such trusted third parties include:

(a) Service providers who provide a necessary service for use to conduct business and provide our services; (b) Business partners that we have entered into contractual obligations with because their service is necessary to provide our Services; (c) Those who a user of our Services or an individual person has given us authorization to share their Personal Data with; and (d) In such instances where we must comply with applicable law, legal requests, the enforcement of contractual obligations, or to protect the rights, safety, and property of others.

Data Protection

We take reasonable measures to protect all Personal Data in our possession. Our measures are meant to ensure the appropriate organizational and technical safeguards are in place to prevent the loss, misuse, unauthorized access, disclosure, alteration, or destruction of Personal Data. However, no electronic transmission or storage system of data is guaranteed to error-free and completely secure. If you believe Personal Data we possess about you is no longer secure, please contact us immediately and we take reasonable steps to rectify the situation.

NOTE: By entering End Customer Data into our systems via the Services, you understand that DBD Ventures LLC is acting as a data processor providing services to you. You represent and warrant that you have the requisite authority to provide such Personal Data to us, and that the disclosure does not violate any applicable law or regulation, including but not limited to the Payment Card Industry Data Security Standard (PCI DSS), the Health Insurance Portability and Accountability Act (HIPAA), the Personal Information Protection and Electronic Documents Act (PIPEDA), or the EU General Data Protection Regulation (GDPR). 

Children’s Online Privacy Act

We do not knowingly collect Personal Data from children under the age of 13, in accordance with our obligations under the Children’s Online Privacy Act. If you are under the age of 13, please do not submit information to us. If we have reason to believe that we have collected any information from a child under the age of 13, we will take all reasonable steps to delete such information.

CALIFORNIA PRIVACY RIGHTS:

This section only applies to Merchant and Visitor users of our Sites, Services and Direct Payment Services, with which we have a data controller relationship and that are residents of the State of California at the time of data collection. Rights in this section are in addition to the rights set forth above. California residents have certain additional rights subject to the California Consumer Privacy Act of 2018 (“CCPA”).  Any residents of the State of California with whom DBD Ventures LLC  has a data processor relationship (End Customers) must contact the Merchant(s) utilizing DBD Ventures LLC Services or Direct Payment Services to exercise these rights. DBD Ventures LLC cannot honor such requests directly from End Customers or other consumers but will assist Merchants with honoring them.

Consumer Information collected through the Sites and Services is collected for our use and/or the use of the Merchant identified at the collection point and is not transferred to any third party for valuable consideration. However, if you are a California resident, you may send us specific instructions not to sell your personal information now or in the future. Such requests can be made via phone, email or in writing to the contact information provided below.

Access: You may request a list of your Personal Data that we process by submitting an official request in writing via email to address provided below.

Rectification: You may correct any Personal Data that we hold about you by emailing us at the address provided below and indicating both the inaccurate and corrected information. Merchants may also make changes to Personal Data by logging into your DBD Ventures LLC account.

Erasure: You may request that we delete your Personal Data from our systems that: is no longer necessary in relation to the purposes for which it was collected or otherwise processed; was collected in relation to processing that you previously consented to but later withdrew such consent; or was collected in relation to processing activities to which you object and there are no overriding legitimate grounds for our processing.

Data Export: You may request a copy of your Personal Data in a common portable format of our choice by submitting an official request in writing via email to the address provided below.

Third Parties: California law provides you have the right to receive the following information: the categories of information we disclosed to third parties for the third parties’ direct marketing purposes during the preceding calendar year; and the names and addresses of third parties that received such information or, if the nature of their business cannot be determined from the name, examples of the products or services marketed. You are entitled to receive a copy of this information in a standardized format and the information will not be specific to you individually. You may make this request by emailing us at the address provided below.

California residents have the right to exercise the privacy rights in this section twice within any 12-month period under the CCPA by contacting DBD Ventures LLC at the contact information provided below. California residents may exercise these rights via an authorized agent who meets the agency requirements of the CCPA. Any request subject to CCPA is subject to an identification and residency verification process. We will not fulfill any CCPA request unless we have received sufficient information for us to verify the requestor is properly authorized to make such request and the request provides sufficient detail for us to properly understand, evaluate and respond.

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA: we will not deny you goods or services; charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; provide you a different level or quality of good or services; or suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Changes to This Policy

From time to time, we may make changes or adjustments to this policy to reflect changes in our Services or to comply with new legal obligations. While we reserve the right to make changes as necessary, we will notify users of changes to this policy and will post notice of such changes on our website.  If you have any questions regarding this policy, please feel free to contact us at privacy@dbdventures.com